Effective Date: April 1, 2025

Welcome to Bonjour Smoochez! These Terms & Conditions govern your use of our website, services, and products. By accessing or purchasing from our site, you agree to comply with the terms outlined below. If you do not agree, please refrain from using our website.

 

 

1. General Information

· Bonjour Smoochez (“Company,” “we,” “us,” or “our”) operates www.BonjourSmoochez.com (the "Website").

· These Terms & Conditions apply to all visitors, customers, and users of the Website.

· We reserve the right to update these terms at any time. Changes will take effect upon posting on our website.

 

 

2. Eligibility

· You must be at least 18 years old or have permission from a parent or legal guardian to use this Website.

· By using our Website, you confirm that all information provided is accurate and complete.

 

 

3. Products & Orders

3.1. Product Availability

· All products listed on our Website are subject to availability.

· We reserve the right to modify or discontinue any product at any time without prior notice.

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3.2. Pricing & Payment

· Prices are listed in USD and are subject to change without notice.

· We accept major credit cards, PayPal, Apple Pay and other secure payment methods.

· Payment must be completed before orders are processed and shipped.

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3.3. Order Confirmation & Cancellation

· Once an order is placed, you will receive an email confirmation.

· We reserve the right to cancel any order due to suspected fraud, incorrect pricing, or stock unavailability.

· If you need to modify or cancel an order, please contact ( email) within 24 hours of purchase.

 

 

4. Shipping & Delivery

· We process and ship orders within 2–3 business days.

· Shipping times vary based on the selected method and location (Standard: 5–7 days, Expedited: 2–3 days).

· We are not responsible for delays due to the shipping carrier or lost/stolen packages.

· If your package is lost or damaged, please contact (Email) and we will assist in filing a claim.

 

 

5. Returns & Refunds

· Products may be returned within 14 days of purchase, provided they are unused and in their original packaging.

· Refunds will be issued to the original payment method within 7–10 business days after receiving the returned item.

· Shipping fees are non-refundable, except for errors on our part.

· Gift cards and promotional items are final sale and non-refundable.

For more details, visit our Return & Refund Policy page.

 

 

6. Subscription Services

6.1. Subscription Overview

· Customers may subscribe to receive recurring shipments of selected products.

· Subscription orders receive a 15% discount and free shipping.

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6.2. Subscription Billing

· By subscribing, you authorize us to automatically charge your saved payment method for each recurring order.

· Charges occur on the same date each month, based on your initial purchase date.

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6.3. Managing or Canceling a Subscription ( Refer to return and refund policy page)

· You can modify, pause, or cancel your subscription at any time in your Account Settings.

· Changes must be made at least 48 hours before your next billing date to take effect.

· Canceled subscriptions will not be refunded for already processed orders.

 

 

7. Promotions & Discounts

· Discount codes must be entered at checkout and cannot be applied retroactively.

· Subscription orders already include an automatic 15% discount and cannot be combined with promo codes.

· We reserve the right to modify or cancel promotions at any time.

 

 

8. Intellectual Property

· All content on this Website, including text, images, branding, logos, and product descriptions, is owned by Bonjour Smoochez and protected by copyright laws.

· You may not copy, modify, distribute, or use our content for commercial purposes without written permission.

 

 

9. Prohibited Activities

By using this Website, you agree not to:

· Use the Website for fraudulent, illegal, or harmful activities.

· Access or attempt to hack our Website, servers, or data.

· Share false information or impersonate another person.

· Engage in any behavior that disrupts or harms our business or customers.

 

 

10. Limitation of Liability

· We strive to provide accurate product descriptions and high-quality products, but we do not guarantee that all information on our Website is error-free.

· Bonjour Smoochez is not responsible for: 

o Any allergic reactions or personal health concerns related to our products.

o Any indirect, incidental, or consequential damages related to your use of our Website or products.

o Any delays, shipping issues, or third-party service failures.

If you have a known allergy, please review the ingredients list before using our products.

 

 

11. Third-Party Links

Our Website may contain links to third-party sites (e.g., influencers, affiliates, or blogs). Bonjour Smoochez is not responsible for their content, policies, or security practices.

 

 

12. Governing Law & Dispute Resolution

· These Terms & Conditions are governed by the laws of Ohio, United State

· Any disputes must first be attempted to be resolved through customer service at support@bonjoursmoochez.com

· If unresolved, disputes shall be handled in a court of competent jurisdiction in Ohio, US

 

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: support@bonjoursmoochez.com

We are available Monday–Friday, 9 AM–5 PM EST.